You are billed for wastewater service on a monthly basis around the 5th of every month. You can pay your bill by mail, online, by phone or in person. Here’s how to read your bill.
Make a Payment in Person at:
65 District Way
Martinsburg, WV 25404
Lobby Hours: Mon.-Fri. 8:00 a.m. – 4:30 p.m.
Send A Payment By Mail to :
BCPSSD
P.O. Box 944
Martinsburg, WV 25402
We accept Visa and MasterCard with a fee of $2.25 paid to “e-Complish” as a service and handling fee. Please have bill available, as you will need your account number, name, address, and credit card information. If your payment is overdue and your service is scheduled for disconnection or has been disconnected, you should contact one of our customer service representatives at (304) 263-8566, weekdays, 8:00 a.m. to 4:30 p.m. to ensure uninterrupted service or re-establish service.
To Make a Payment by Phone 24/7, Dial 1-866-519-5942.
We accept Visa and MasterCard with a fee of $2.25 paid to “e-Complish” as a service and handling fee. Please have bill available, as you will need your account number, name, address, and credit card information. If your payment is overdue and your service is scheduled for disconnection or has been disconnected, you should contact one of our customer service representatives at (304) 263-8566, weekdays, 8:00 a.m. to 4:30 p.m. to ensure uninterrupted service or re-establish service.
Pay at all Berkeley County Susquehanna Bank locations:
5091 Gerrardstown Road
301 West Burke Street
704 Foxcroft Avenue North
800 Foxcroft Avenue (inside Wal-Mart)